Wandup Chat

Answer your customers even when you're away.

A chat bubble on your website, with an AI assistant that answers only from your own information — and hands the conversation over to you when it doesn't know. One line of code: no plugin, no server.

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The bubble at the bottom right of this page is the product itself.
My Shop
Online now
Hello! How can we help?
How much is delivery to Vlora?
AI
Delivery within Albania costs 300 lekë and arrives within 48 hours.
Can I get an invoice with a VAT number?
I'm not sure about that. I'm passing it to a colleague.
Ana · operator
Of course! Send us your VAT number and we'll issue the invoice today.
Write a message… Send
Answers in ~3 seconds Handover to a human
How it works

Three steps, five minutes.

No developer, plugin or server needed. If you have a website, you have somewhere to put it.

01
Paste one line
Copy the snippet from your panel and drop it into your site. The bubble appears right away, bottom right.
02
Give it your information
Opening hours, prices, delivery, returns policy — as plain text, as questions & answers, or simply the addresses of pages you already have.
03
You only get the hard ones
The AI handles the repetitive questions 24/7; when it doesn't know, the conversation comes to you with the full history.
Why it matters

An assistant that won't embarrass you.

The real risk with an AI chat isn't that it fails to answer — it's that it answers wrongly. This one doesn't.

It invents nothing
It answers only from your information. Where it doesn't know, it says so and hands over — it never guesses prices or deadlines.
Answers at night too
Repetitive questions get an instant answer at any hour, without leaving the customer waiting until tomorrow.
It speaks the visitor's language
It picks up the language of the page and replies to each person in the language they write in.
You pay only for answers
An “I don't know” or a request for a human costs you no credits. Neither does a visitor's abuse.
Plans · no contract

Choose how many operators and how many AI replies you need.

Every plan includes the knowledge base, handover to an operator and the full history. Billed monthly or yearly.

Save up to 26% on longer terms.
Chat Start

For one site and one person answering.

€8.19EUR / month
1 operator
1 domain
300 AI replies/month
Knowledge base (text, FAQ, your own pages)
Handover to a human when the AI does not know
Email notification
Conversation history
Working hours per operator
Email + SMS notification
Conversation → ticket
Widget customisation
Priority support
Everything in Pro
Anulo kurdo.
Instalim me një rresht.
Get Wandup Chat
Most popular
Chat Pro

For a small team and several sites.

€20.49EUR / month
3 operators
3 domains
1,500 AI replies/month
Knowledge base (text, FAQ, your own pages)
Handover to a human when the AI does not know
Email notification
Conversation history
Working hours per operator
Email + SMS notification
Conversation → ticket
Widget customisation
Priority support
Everything in Pro
Anulo kurdo.
Instalim me një rresht.
Get Wandup Chat
Chat Business

For high conversation volume and several brands.

€49.19EUR / month
10 operators
10 domains
5,000 AI replies/month
Knowledge base (text, FAQ, your own pages)
Handover to a human when the AI does not know
Email notification
Conversation history
Working hours per operator
Email + SMS notification
Conversation → ticket
Widget customisation
Priority support
Everything in Pro
Anulo kurdo.
Instalim me një rresht.
Get Wandup Chat
Prices in EUR, excluding VAT. Billed according to the term you choose.
Krahasim

Wandup Chat vs. an ordinary chatbot

Answers from YOUR information
Po
Hand-written scripts
Admits when it doesn't know
Po
Approximate answers
Handover to a person, with the history
Po
Starts over from scratch
Turns the conversation into a ticket
Po
Jo
Installation
One line of code
A plugin or an integration
Language
Follows the page and the visitor
Usually just one
The cost of an “I don't know”
Zero
Billed
Wandup Chat
Others
Frequently asked questions

The questions we get most.

How is it installed?

You copy one line of code from the panel and paste it into your site, before </body>. No plugin, no server, no change to your hosting. It works on any site — WordPress, Shopify, plain HTML.

Where does the AI get its answers?

Only from the information you give it: free text, questions & answers, or the addresses of your own pages. It never invents prices, deadlines or promises. When the answer isn't in your information, the conversation goes to a person.

What happens when the AI doesn't know?

The conversation moves to “Waiting” and your operators are notified by email and in the panel (SMS optional). The visitor sees a clear message that a colleague is taking over — never a made-up answer.

How much does an AI reply cost?

Every plan comes with a number of AI replies per month. You are not charged when the AI doesn't know, when the visitor asks for a person, or when abuse is blocked. When the credits run out, the AI switches off with a clear message and conversations continue with your operators.

Can anyone else see my conversations?

No. Your conversations are yours, and your AI reads only your own knowledge base. The widget works only on the domains you add — even if someone copies the snippet, nothing opens on their site.

Does it speak my customers' language?

Yes. The widget takes the language of the page it sits on, and the AI replies in the language the visitor writes in.

Install it today, it answers tonight.

One line of code on your site, a few minutes to give it your information — and your customer no longer waits until tomorrow.

View plans